Your website may be getting leads.
It may also be losing them.
RMD checks the unsexy parts that actually turn visitors into customers: forms, calls-to-action, quote follow-up, booking friction, CRM handoff, email confirmations, mobile flow, and missed-reply recovery.
Leak Scorecard
Six places owner-led businesses quietly leak revenue.
This is not a generic SEO report. It is a buyer-path audit: can a real customer land, trust, inquire, get routed, and be followed up with before the opportunity dies?
Forms that fail or ask too much
Submission test, required fields, upload friction, thank-you page, confirmation email, and notification routing.
Pages with no obvious next step
Hero CTA, service-page CTA, mobile CTA, phone/email placement, and whether the offer is specific enough.
Slow or inconsistent follow-up
What happens after inquiry: owner alert, CRM status, draft response, missing-detail request, and follow-up window.
Stale estimates and dead proposals
Quotes with no response should become a recovery queue, not an inbox memory test.
Weak proof before asking for contact info
Case studies, process clarity, service fit, location trust, reviews, and objections that should be answered earlier.
No way to know what worked
Lead source, page path, UTM capture, form events, and weekly summary of open opportunities.
The output is a fix list, not a 40-page PDF.
Guardrail: RMD does not need autonomous sending to recover revenue. The safe first step is draft-and-approve follow-up plus a weekly owner queue.
What you get.
Leak scorecard
Ranked issues by severity, owner impact, and estimated fix difficulty.
Quick-win fixes
Highest-leverage changes that can usually be fixed first: CTA, form, confirmation, routing, follow-up.
Automation spec
If a leak needs automation, RMD maps the first practical build: intake portal, quote follow-up, CRM handoff, or recovery queue.
Sample report
See the short, fix-first audit format RMD can use for prospects and clients.
Open sample reportScorecard template
Download the CSV checklist used to rank lead capture, CTA, follow-up, quote recovery, proof, tracking, and mobile leaks.
Download scorecard CSV