Find the first place a qualified inquiry stalls between submission and next action.
RMD audits the operational path that turns a real inquiry into a stalled opportunity: intake, assignment, follow-up, CRM handoff, confirmations, document chasing, and owner visibility. Website and mobile checks support that diagnosis when they are part of the leak.
Leak Scorecard
One workflow. One leak diagnosis. One best next build.
Best fit
Owner-led businesses with valuable inquiries, messy handoffs, missed follow-up, document-heavy intake, or no clear ownership once a lead comes in.
In scope: one workflow at a time.
Examples: quote requests, vendor onboarding, missed-call follow-up, credit applications, compliance packets.
How it works
What you send: the workflow problem, current tools, and any supporting pages, forms, PDFs, or screenshots.
What RMD returns: the leak diagnosis, the highest-leverage fixes, and the best first implementation path.
Audit price: $950 flat for one workflow. If RMD handles the implementation, that $950 is credited toward the approved build when you move forward within 30 days. No build work begins without approval.
Six places owner-led businesses quietly leak leads and admin time.
This is not a generic SEO report. It is a workflow audit: can a real prospect get captured, assigned, and followed up with before the opportunity dies?
Forms that fail or ask too much
Submission test, required fields, upload friction, thank-you page, confirmation email, and notification routing.
Pages with no obvious next step
Hero CTA, service-page CTA, mobile CTA, phone/email placement, and whether the offer is specific enough.
Slow or inconsistent ownership
What happens after inquiry: owner alert, CRM status, draft response, missing-detail request, and follow-up window.
Stale estimates and dead proposals
Quotes with no response should become a recovery queue, not an inbox memory test.
Weak proof before asking for contact info
Case studies, process clarity, service fit, location trust, reviews, and objections that should be answered earlier.
No way to know what worked
Lead source, page path, UTM capture, form events, and weekly summary of open opportunities.
If the workflow depends on memory, it leaks.
What usually goes wrong
- A form submits but nobody owns the next step.
- A missed call never gets a useful follow-up.
- A quote goes stale with no recovery motion.
- The owner has no clean view of what is open or stuck.
What RMD is looking for
- The fastest point where an inquiry can die
- The most expensive manual handoff
- The cleanest quick-win fix
- The best candidate for a portal, queue, or follow-up system
The output is a fix list, not a 40-page PDF.
Guardrail: This excerpt is example output showing the audit format. It is not presented as a named client result.
Review the method, not a pile of anonymous quotes.
See the audit format
The sample report shows how RMD structures findings, priorities, and the best first build recommendation.
Know the response path
After you submit, RMD replies within one business day with fit confirmation and next-step commercial terms, a few clarifying questions, or an honest no-fit response.
Direct contact path
RMD Consulting Services is based in Tampa, FL. If the workflow is easier to explain directly, email mike@rmdconsultingservices.com or connect on LinkedIn.
A practical first step before a full build.
Leak scorecard
Ranked issues by severity, owner impact, and estimated fix difficulty.
Quick-win fixes
The highest-leverage changes that can usually be fixed first: capture, assignment, confirmation, routing, and follow-up.
Build recommendation
If the leak needs implementation, RMD maps the best first system: intake portal, follow-up queue, CRM handoff, or another workflow improvement.
Sample report
See the polished illustrative sample RMD uses to show how the method works before a named client result exists.
Open sample reportWhat happens next
After review, RMD replies within one business day with fit confirmation and, if there is a fit, the paid audit kickoff. If the build is approved within 30 days, the $950 audit fee is credited toward implementation.
See the likely first build